An update to the dashboard was recently made to provide better clarity for our users.
Memberships tab UPDATE:
The Memberships tab has been updated to reflect the total number of active membership plans in use. This means, if multiple membership plans are attributed to one member, they will be reflected in the count multiple times and show in the report as such.
*Important note: Active Members is NOT a total of Memberships and Attendance Packs. To clarify the glossary of terms listed above:
The total number of individual members with active membership plans and/or active attendance packs.
The total number of membership plans in-use. Each membership plan attached to a member will be reflected here.
The total number of attendance packs in-use. Each attendance pack attached to a member will be reflected here.