As your communities grow, so does ours! As part of your Triib subscription, we are now proud to offer our new Account Management program.
Customer success is our number one, Account Management is how we back it up.
What does it mean?
- Calls at your convenience with our Account Management specialists
- Talk to us! We're here to help and want to speak with you directly so that we can get your account setup just how'd you like!
- Touch base about new features, updates, support or troubleshooting
- New feature you are unsure about? Have a technical question? Does something seem a little off? Schedule a call with us!
- Check in on your account
- See how things are going or get some tips on best ways to optimize your account
- Save the trouble of submitting multiple ticket inquiries
- No more back and forth on emails and looking for updates
- Set up a 15, 30 or 60 min long session -- whatever works for your schedule!
- We want to offer enough time to discuss your questions, and get things running smoothly for you. If it's only a couple questions, try a 15-minute call? Have a laundry list? Book a 60!
Think Batman and Robin, Thelma and Louise, peanut butter and jelly, Triib Account Management and you...it's a match made in software support heaven.
If you can't seem to find a time that works with your busy schedule, please email us! firstname.lastname@example.org and we'll get something in the books ASAP!